Shipping policy

Shipping Policy

At PurelyVox, we aim to process and dispatch orders promptly.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after the order is confirmed.

Delivery Time

Once dispatched, orders are generally delivered within 3–7 business days, depending on the delivery location, courier service, and other logistical factors.

Shipping Charges

Shipping charges are paid by the customer. The applicable shipping charge will be calculated and displayed at checkout based on the order and delivery location.

Delivery Delays

Delivery times are estimates and may be affected by courier delays, weather conditions, public holidays, operational issues, or circumstances beyond our control.

Order Tracking

Where tracking information is available, it will be provided to the customer after the order has been dispatched.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact number. Delays or additional charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Delivery Issues

If your order is delayed, damaged, or has another delivery-related issue, please contact PurelyVox at:

Email: purelyvox@gmail.com
Phone / WhatsApp: +91 63097 23130

We will assist you in coordinating with the applicable delivery partner.